Post Sale Guarantee
At BikesOnline we are committed to providing you with the best possible prices. Shop with peace of mind knowing that if the product that you purchased goes through a price reduction within 14 days of delivery, we will issue the difference in store credit.
How do I apply for the Post Sale Guarantee?
If the prices are reduced by BikesOnline, please submit a request from our Help Center within 14 days of delivery. Our team will process the store credit and notify you once the funds are available in your BikesOnline account.
What are the Terms & Conditions?
The item must be from the same make, model, size and color.
The item must be in stock at the time of verification.
Applies to advertised prices at BikesOnline.
Valid for 14 days from the date of delivery.
Not valid on offers that include bonuses, coupons, discount codes, cashback offers, or on pricing errors.
Store credit cannot be converted to cash.
What proof do I present when requesting a store credit?
Just “Submit a Request” from our contact us page providing all requested information, including your order number (invoice number), and our team will take care of the rest. You will be notified once the credits are available in your account.