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  • BUYING GUIDES
  • ORDERS & PAYMENT
  • SHIPPING & TRACKING
  • RETURNS & EXCHANGES
  • CONSUMER GUARANTEE
  • ASSEMBLY GUIDES
  • BIKE CARE
  • ADJUSTMENTS & FIT
  • WORKSHOP SERIES
  • OWNER'S MANUALS
  • ARCHIVE
  • HARDTAIL MTB
  • DUAL SUSPENSION MTB
  • ROAD & GRAVEL
  • PATH & PAVEMENT
  • E-BIKES
  • KIDS BIKES
  • DIRT JUMPERS & BMX
  • No updates at this time

BUYING GUIDES

Not sure which bike to buy? Let us help you decide.

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We can help you find the perfect bike size for you.

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Mountain bike technology has improved exponentially in recent years.

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Road bikes are one of the simplest forms of bikes on the market.

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  Commuting to and from work can have multiple benefits for the environment, mental health and physical health.

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E-Bikes take what is amazing about cycling around town, through the mountains and daily commuting and enhance it.

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Buying your child a bike can be an exciting time for both you and them, as this is their first chance to experience the enjoyment of cycling.

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If you're the type that likes to save a buck, our ex-demo bikes may sound interesting.

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As simple as a bike can be, a lot of the terminology and names can be quite confusing.

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The material of which a frame is constructed will have a huge impact on how it rides.

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ORDERS & PAYMENT

Bikes Online offer a number of payment methods including Visa, Mastercard, American Express, Paypal, Apple Pay, and Google Pay.

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Bikes Online is a Proven Commercial Partner and Wholesaler We pride ourselves on our ability to import products efficiently.

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NO PURCHASE IS NECESSARY TO ENTER OR WIN.

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How does Bikesonline.

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SHIPPING & TRACKING

Parts & Accessories  Small Parcels Bikes & Bulky Items Standard Shipping  Orders over $49 get FREE Standard shipping, Standard = $7.

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Shipping of Bikes We now ship bikes to all 50 states, Alaska and Hawaii may incur additional shipping charges.

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Once your order has been dispatched from us, you will receive an email with a tracking number from FedEx or USPS.

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Unfortunately we do not ship bikes or anything from our website outside of the lower 48.

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When you log in to your account, on the Bikes Online website, you'll notice that orders go through the process below:    On Hold - The payment is still being processed, the address may have been entered incorrectly, you used a direct payment from your bank, your credit card may have been declined/review OR if paying with your bank account it takes a few business days to clear.

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We require a signature for our deliveries so we prefer commercial addresses where there is someone present all day to receive your order.

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RETURNS & EXCHANGES

Free 30-Day Bike Returns We're incredibly confident that you'll love our wide range of bikes; however, if for any reason you don't, we've got you covered with our free 30-day return policy.

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Outside of the 30 day return offer, bicycles will only be accepted back within 45 days of purchase and only if they are new and unused.

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As long as the item has not been worn or used we're happy to receive it back for a refund or exchange.

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Incorrect Item: It is very rare for the wrong item to be shipped out to you but sometimes can happen due to human error.

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If you are going on a cycling holiday or perhaps returning a bike to us as a part of our 30 day bike return – repacking your bike is an important but easy thing to do to ensure that your bike arrives at its destination in perfect condition.

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Small part – Once a small part has been returned to Bikes Online, we normally process the exchange or refund within the day  Once we put through the refund to our accountant, it can take up to 10 business days for you to see the money.

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CONSUMER GUARANTEE

A lot of what defines the consumer guarantee of your specific purchase from Bikes Online depends upon the product’s intended use.

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Please contact Bikes Online After Sales Service via our online portal for all consumer guarantee and product support requests.

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Please contact Bikes Online After Sales Service via our online Portal for all consumer guarantee and product support requests.

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At BikesOnline we are committed to providing you with the best possible prices.

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As bike riders we can all agree - accidents happen - and as much as we would love to avoid it, sometimes they are inevitable.

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The frequency you should get your bike serviced will vary depending on the frequency you ride it.

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Our Customer Service team can be reached via email, phone or via our Contact us page.

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ASSEMBLY GUIDES

Congratulations on your new bike! For us, there’s nothing more exciting than building your bike.

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Assembling your new bike is one of the most exciting tasks ever, we agree.

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This article will guide you through how to install the front wheel on your new bike.

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Assembling your new bike is one of the most exciting tasks ever, we agree.

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Dropper posts are a game changer for mountain biking, allowing you to have your optimal pedalling position for climbing and with a simple press of the lever, you can push the saddle down to slay the descents.

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This article will guide you through how to install the mudguard on your Fox 36 and 38 suspension forks.

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Exciting times ahead! This article will guide you through what comes with your new bike and how to unpack it.

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In case you need to re-pack your bike for travelling or shipping, follow this step-by-step guide to ensure it will reach its destination in great shape, by reducing the chances of damage in transit.

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BIKE CARE

The frequency you should get your bike serviced will vary depending on the frequency you ride it.

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BikesOnline sells and ships complete bicycles to all states in the US.

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Your suspension components need to be serviced on a regular basis to keep working properly and also for consumer guarantee reasons.

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A clean bike is a fast bike.

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Cleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.

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Unfortunately we can’t be out riding bikes at all times, we still need to sleep or eat at some point of the day.

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Transporting your bike is usually a sign of good times ahead! For that we are more than happy to provide resources on how to transport your bike safely, so there are no hiccups during the journey and you can make the most out of your riding time.

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ADJUSTMENTS & FIT

When browsing for your next bike you may sometimes consider the possibility of upgrading some parts in order to make the bike more suitable for your riding style.

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After assembling your new bike, the first thing to do is the initial bike fit, in other words, customizing the bike measurements according to your body dimensions in order to achieve the most effective riding position.

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Correctly setting up the suspension is crucial for proper handling of your bike.

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One of the most simple things you can do to your bike to improve the quality of your ride is checking and adjusting your tire pressure periodically.

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There are three main types of pedals, Flat Pedals, Mountain Bike Clipless and Road Clipless.

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WORKSHOP SERIES

Ride your bike enough and you’ll understand the importance of performing a periodical safety check.

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Assembling your new bike is one of the most exciting tasks ever, we agree.

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Beside being a lot of fun, bikes are also a way of transport that require regular maintenance just like a motorbike or a car.

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Welcome to the Workshop Series.

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Welcome to the Workshop Series.

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Welcome to the Workshop Series.

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Having a flat while out riding is never a good feeling, but if you master the tube replacement practice you’ll be able to get back on the road, or trail, in no time.

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A lot has been discussed around tubeless tires and how they can be beneficial for a number of reasons.

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A clean bike is a fast bike.

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Cleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.

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Hey there! We understand your worries, and it's great that you're keeping an eye out for potential issues.

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OWNER'S MANUALS

To see the Polygon Bikes User Manuals, click here.

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To see the Marin Bikes User Manuals, click here.

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Please refer to the links below for more information on your Rockshox components:   Rockshox Suspension Setup and Tuning Guide Rockshox/Sram Service Resources Rockshox/Sram User Manuals Rockshox Service Intervals .

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Please refer to the links below for more information on your Fox components:  Fox Factory Tune Fox Tuning Guides Fox User Manuals Fox Service Intervals     .

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Please refer to the links below for more information on your SR Suntour components:   SR Suntour Owners Manuals SR Suntour SAG Tool SR Suntour General Suspension Fork Manual SR Suntour Rear Shock Owner's Manual .

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Please click here for more information on your Shimano components: Shimano Manuals & Technical Documents .

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Please click here for more information on your Sram components: Sram Service Archive .

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In this article you'll find all technical information, including service instructions for your bike components.

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ARCHIVE

To see Polygon Bike Archive, click here.

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To see Marin Bike Archive, click here.

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Please click here for the Rockshox archive.

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Please click here for the Fox archive: Fox Archive .

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Please click here for the SR Suntour archive: SR Suntour Archive .

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HARDTAIL MTB

What size are the wheels? All cascade models (2, 3, 4) and frame size come with 27.

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What size are the wheels? The Premier 4 and 5 come with 27.

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What size are the wheels? The Syncline 2, 3 and 5 come with 27.

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What size are the wheels? The Xtrada 5, 6 and 7 come with 27.

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What size are the wheels? The Cleo 2 comes with 27.

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What size are the wheels? The El Roy comes with 29" wheels.

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What size are the wheels? The Pine Mountain series come with 29" wheels.

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What size are the wheels? The San Quentin series comes with 27.

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What size are the wheels? The Team series comes with 29" wheels.

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What size are the wheels? The Bobcat Trail series come with 27.

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What size are the wheels? The Bolinas Ridge series come with 27.

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What size are the wheels? The Wildcat Trail series come with 27.

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DUAL SUSPENSION MTB

What size are the wheels? The Siskiu D5 comes in 27.

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What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

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What size are the wheels? The Siskiu T7 and T8 come in 27.

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What size are the wheels? The Vander T series across all sizes are 27.

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What size are the wheels? Across the entire Alpine Trail range you can expect a standard 29 inch wheel platform for all models.

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What size are the wheels? Across the entire Rift Zone 27.

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What size are the wheels? Across the entire Rift Zone 29 range you can expect a standard 29 inch wheel platform for all models.

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What size are the wheels? The Rift Zone Jr comes in 2 different wheel sizes, 24 inch and 26 inch.

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ROAD & GRAVEL

What riding style is this geometry intended for? Perfect for entry level road cyclists looking to take on their first Gran Fondo, conquer their first triathlon or get involved with their local riding group on casual endurance rides.

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What riding style is this geometry intended for? This is a modern road bike with an accommodating endurance geometry for a more upright riding position.

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What riding style is this geometry intended for? An upright commanding riding position to tackle rough gravel roads or city streets with a priority on stability and control How many gears does this bike come equipped with? A wide ranging drivetrain with variations across the range from 2x9spd to the latest 1x11spd Gravel Specific system from Shimano Are the wheels tubeless ready? The wheelset is not tubeless ready, to set up tubeless you'll need a different wheelset or rims.

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What riding style is this geometry intended for? Long days on the saddle discovering new gravel trails just for the sake of exploring.

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What riding style is this geometry intended for? All day touring off road or back country scenic roads How many gears does this bike come equipped with? 3x9spd wide ranging touring centric gear set Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

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What riding style is this geometry intended for? An upright MTB based riding position for tackling both smooth and rough roads How many gears does this bike come equipped with? The Gaselt range offers bikes with 1x11spd drivetrains and also 2x8spd drivetrains at the entry level Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

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What riding style is this geometry intended for? The Lombard has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? 2x9spd drivetrain Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because are built with durability in mind for riding off into the sunset where sealant top ups are not possible.

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What riding style is this geometry intended for? The Nicasio has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? There are several models that range in gear sets of 2x8spd to 2x10spd Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because they are built with durability in mind where you might be hitting potholes or for riding off into the sunset where sealant top ups are not possible.

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PATH & PAVEMENT

What size are the wheels? The Path Series features a 700c wheel size (29" diameter).

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What size are the wheels? The Heist series comes with 700c (29 inch) wheels.

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What size are the wheels? The Urbano comes with 20" wheels.

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What size are the wheels? The Fairfax Series features a 700c wheel size (29" diameter).

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What size are the wheels? The Muirwoods come with 700c wheel size (29" diameter).

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What size are the wheels? The Presidio range comes with 700c wheels (29 inch).

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What size are the wheels? The DSX series comes with 700c wheels (29 inch).

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What size are the wheels? The San Rafael series comes with 700c wheels (29 inch).

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What size are the wheels? The San Anselmo comes with 700c (29 inch) wheels.

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What size are the wheels? The Kentfield series comes with 700c (29 inch) wheels.

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What size are the wheels? The Larkspur comes with 27.

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E-BIKES

What is the main difference between the N8E and the THOK TK-01R? The main difference between the N8E and the THOK TK-01R is the frame.

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What is the main difference between the T7E and the N8E? The main difference between the T7E and the N8E is the drivetrain.

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What is the main difference between the T6E and the T7E? The main difference between the T6E and the T7E is the suspension.

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The bike comes with 29x2.

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What size are the wheels? The Path E comes with 27.

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What size are the wheels? The Gili Velo comes with 20" wheels.

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What size are the wheels? The Alpine Trail E series comes in a "mullet" configuration (27.

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What size are the wheels? The Sausalito comes with 650b (27.

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What is the best use for the THOK TK-01R? The THOK TK-01R is a great choice for riders who are looking for a high-performance E-MTB.

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KIDS BIKES

What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What size are the wheels? The Rift Zone Jr.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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DIRT JUMPERS & BMX

What size are the wheels? This model is fitted with 26 inch wheels.

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What size are the wheels? This model is fitted with 26 inch wheels.

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What size are the wheels? This model is fitted with 20 inch wheels.

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What size are the wheels? This model is fitted with 20 inch wheels.

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What size are the wheels? This model is fitted with 26 inch wheels.

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CLOSE ARTICLE

Bike Types Explained

Not sure which bike to buy? Let us help you decide. There is so much information to read on bikes these days that it becomes harder and more overwhelming to buy a bike the further you dig.

BikesOnline want to help you on the journey of finding the right bike the first time and with ease. This is our buyers guide to the range of bikes we stock at BikesOnline.

The first step in buying a bike is to determine where you are going to ride it. The variety of bikes now is so vast that they can be used across multiple genres. It is important to know whether you will be on the bitumen for all of your riding, whether you are going to be adventuring off the beaten path or whether you are looking to push your limits on a bike.

Once you have decided where you want to ride, it is important to realise what you use the bike for. A carbon road bike is going to fly along the road and sealed paths, but the lightweight parts and frame are not built for the rigours of everyday commuting. When going off-road, you may think that you need full suspension MTB, but a gravel bike or hybrid may be better suited.

It is important to be honest with yourself when determining where and how you will ride your bike because any exaggeration could result in you getting the wrong bike. You have to consider the terrain you will be riding on, whether you will be carrying stuff on the bike, and how far you will be riding.

For anyone looking to commute, it is best to look at what you will carry, what you will wear and how difficult the road will be. For example, if you are taking work clothes, a computer and books, you will want to get that off your back and on the bike. It will be integral to get a bike with rack mounts to hold panniers. If you wear your uniform, you want to have a bike with mudguards to protect your clothes. If you are commuting on rough roads and perhaps unsealed tracks, you don't want a flat bar road bike but a bike that you can ride comfortably and safely.


MOUNTAIN BIKES

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When the terrain gets rocky, rooty and loose, a mountain bike may be better suited. Mountain bikes often provide a more comfortable pedalling position, and the suspension offers tonnes for traction. There are two main types of mountain bikes, dual suspension and hardtail. Hardtails are lighter and more efficient than their dual-suspension siblings. Dual suspension bikes provide more comfort and traction when the riding gets wild.


HARDTAIL

While hardtails are mountain bikes, they are a popular option for commuters thanks to their comfort and robustness. 29-inch hardtails are like the big brothers of urban bikes. Big 2.25 inch tyres, 100mm of travel and relaxed, stable geometry. While they may be more robust and comfortable, they can be slower due to the extra rolling resistance and weight. Want something lighter but with similar benefits? Check out the hybrid bikes.

Riding off-road on a hardtail is more efficient than a Dual Suspension bike; however, it requires more skill. Because the rear wheel is fixed and doesn't move, the bike doesn't forgive many mistakes. When used well, they are efficient and fun to ride off-road. Hardtails are the perfect bike for xc racing, big off-road epics, and riding in comfort around town.

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Heaving hardtails can also give you more bang for your buck when you are on a budget. Often with slacker head angles and a longer wheelbase, they are built for stability at speed. You can benefit from better components on a hardtail than settling for lower spec on a cheap dual-suspension when you have limited funds.


DUAL SUSPENSION

Dual suspension bikes are designed for the roughest terrain and riders who want to push their boundaries. The front and rear wheels travel anywhere from 100 to 200mm up and down. This travel can provide tonnes of traction, extra comfort, and with more travel, there is more room to make mistakes.

More travel doesn't necessarily mean a better ride; BikesOnline often say it is best to get the least amount of travel for your riding. A 160mm enduro bike is built to go super fast downhill and winch up again; it is not suited to race multiple laps at maximum speed for hours. While a 100mm xc bike can be raced down a hill as fast as possible, it takes skill and finesse to do so.

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Due to the extra weight and the suspension often rob pedal power from the rider to the wheels. While the bigger 2.3-2.6 inch wide tyres add a lot of traction off-road, they add a lot of drag on the road. If you are commuting or looking to ride on the street, these aren't the bikes for you.

Like road bikes, there are multiple types of mountain bikes suitable for different riding. Xc bikes are efficient and fast up hills or on the flat. All-mountain or trail bikes are the swiss army knives of mountain bikes, ready for anything but not perfect for anything. Enduro bikes are designed to winch themselves uphill and bomb back down at warp speed. Ideal for those who want to push their boundaries down a hill. Unless you are riding on rough terrain that requires traction, not many people need a dual suspension MTB. If you need a bike with some extra traction but not a full suspension bike, check out our hardtail; look at our urban hybrids if you want a commuter with comfort.


E-BIKES

E-Bikes are the biggest growing market in the world of cycling at the moment for a good reason. Riders can go further, fast and with much less effort, taking everyday riding and boosting the experience tenfold. With the E-Bike scene booming, the bikes are becoming more refined, and bicycles are becoming more specific to each user. In this blog, we take you through the different styles of bikes and how they benefit.

Riding bikes uphill to go back down is a massive chore to some. Grinding up hills slowly can be mundane and unenjoyable on some bigger travel bikes. It is inescapable. E-Bikes transform big-hitting bikes into spritely mountain goats on the ups. Climbing now takes skill and attention as you are hitting corners, roots and rocks much faster. While it may seem lazy, this new way of climbing requires more physical effort from your entire body and provides a new challenge. For those who want to cruise up and enjoy the downs, that is perfectly fine as well.

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E-Bikes are like a gift from above for those who have minimal time to get out on the bike. An hour of power used to mean a quick 10-15km loop in the morning before or after work when you could squeeze in time. With an E-Bike, you can now smash out 15-20kms in the same time frame. It is perfect for those with very little time to get their usual ride plus more into the hour they have.


ROAD

The road bike market is no longer just skinny wheels and funny looking bars on a basic frame. We have lightweight road bikes, aero speed machines, all road bikes, cyclocross bikes, gravel bikes and adventure/touring bikes.

Again, once you have determined the terrain and how you will use your bike, deciding which road bike is for you becomes much easier. Like urban bikes, there is some crossover when it comes to use cases. So there are two or more options for each style of bike.

If you are purely racing or chasing personal bests on sealed roads, then an aero or lightweight road bike will be perfect for you. The lightweight road bikes are perfect for attacking steep hills, climbing at speed and provide a more comfortable ride. Aerodynamically optimised road bikes are a bit heavier due to the thicker tubing, but they are slick through the air. On flatter ground and when at speed, they make you feel like you are cheating.


ALL ROAD

If you just want a bike to ride on the road, explore further than you have been before or just enjoy a ride along the coast, an all-road bike will suit you better. While only slightly heavier than the "race" bikes above, the stability and comfort are miles better.

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The bikes are more comfortable with fatter tyres, a wider gear range, and a more upright riding position. However, All Road bikes are designed to remain fun and agile. They really blend everything to provide the best overall package for those looking to ride a bit of everything. If you are looking for something a bit more comfortable and burly, a gravel bike may be for you.


GRAVEL

Gravel bikes are the next level of all road bikes, designed primarily for exploring off the sealed path and deep into nature. With bigger tyres, up to 45mm wide, wider handlebars, geometry optimised for stability and many comfort features, this style of bike is extremely versatile.

While most gravel bikes arrive with semi-slick tyres (knobs on the outer edges), you can change them to fully slick for the road or fully knobbly when the terrain gets loose. Because of the comfortable riding position and relaxed geometry, they make great commuters or for long adventures. However, the geometry will never make a gravel bike feel as agile as a performance road bike.

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With high volume tyres that are knobbly, you can ride rough roads in comfort. While they are designed for mountain bike tracks, they hold speed exceptionally well on backcountry tracks or routes that would destroy conventional road bikes. If you are looking to explore places well off the beaten path and may get rowdy, gravel bikes are for you. To get even more comfort and reliability, a touring bike may be better suited.


ADVENTURE & TOURING

Touring bikes are primarily focused on comfort and reliability as they are used for multi-day adventures. Tall front ends set you up in an upright position so you can pedal all day in comfort. They are built strong to reduce any chance of mechanical failures in the middle of nowhere or have you stranded on the side of the road.

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The frames are bigger and more open to fit bags and multiple bottles. Steel is a preferred material because it can provide strength and comfort with small tubing. The downside to this styling and reliability is weight. Adventure or touring bikes are quite heavy, and to combat this, they have easier gearing. These bikes are designed for meandering, not speeding at full speed full time. If you are stretching the capabilities of gravel or adventure bikes, a mountain bike may be better suited for your riding.


FLAT BAR ROAD

Flat bar road bikes are lightweight, fast and agile bikes based on their road bike cousins. These bikes are often designed to enhance speed and efficiency over comfort and durability. These bikes are perfect for riders looking to add some zest to their ride.

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The biggest differences between flat bar road bikes and standard road bikes are the bars. The flat bars on these bikes are simpler, provide conventional cockpit controls and offer a more upright riding position. Perfect for smooth roads and those looking to cover more ground fast.

A more standard urban or commuter bike is heavier, has a relaxed riding attitude and has fatter tyres for more comfort. Because the flat bar road bikes have narrower tyres and stiffer frames, riders will feel more feedback from the road. If you want more comfort, look at a commuter bike; if you want more speed and agility, look at a performance road bike.


HYBRID

Hybrid bikes are a mix of a commuter bike, a gravel bike and a mountain bike. They take the benefits of all three styles and throw them into a blender. Comfort, efficiency and durability are the three main ingredients of a hybrid bike.

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Hybrids will have semi-slick tyres to provide grip on a loose surface and speed on a smooth surface. The front of the bike is tall, and you often have ergonomic grips to raise your riding position while providing comfort through your hands. The 60-80mm of travel offers some shock absorption for the unseen pothole you will inevitably hit. Finally, an MTB style frame is strong and has plenty of mountings for rack and barriers.

While it may resemble a mountain bike, the hybrid is designed for light off-road use and shouldn't be taken down any trail that gets too crazy. They are more efficient than an MTB and less efficient than a flat bar or commuter. They are the perfect bike for those who ride mixed terrain and use their bike for everyday chores.


COMFORT

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Many riders are happy to sit up and relax as they cruise down the coast or through the parks. Comfort bikes are created on the same foundations that make bikes in Holland so popular. They include an upright riding position, a comfortable seated position and ergonomic controls. You may not be able to ride at hyper speed on these bikes but, you will enjoy the scenery and experience much more deeply.


Hopefully, you have managed to narrow down which bike will enhance your riding experience the most. We also offer more specific buying guides, relevant to all different riding styles. Once you have narrowed down which bike works best for you, head over to those articles when you need more info, don't forget to subscribe to our newsletter, so you don't miss out on any news.