Commuting to and from work can have multiple benefits for the environment, mental health and physical health.
Read moreE-Bikes take what is amazing about cycling around town, through the mountains and daily commuting and enhance it.
Read moreBuying your child a bike can be an exciting time for both you and them, as this is their first chance to experience the enjoyment of cycling.
Read moreBikes Online offer a number of payment methods including Visa, Mastercard, American Express, Paypal, Apple Pay, and Google Pay.
Read moreBikes Online is a Proven Commercial Partner and Wholesaler We pride ourselves on our ability to import products efficiently.
Read moreOnce your order has been dispatched from us, you will receive an email with a tracking number from FedEx or USPS.
Read moreUnfortunately we do not ship bikes or anything from our website outside of the lower 48.
Read moreWhen you log in to your account, on the Bikes Online website, you'll notice that orders go through the process below: On Hold - The payment is still being processed, the address may have been entered incorrectly, you used a direct payment from your bank, your credit card may have been declined/review OR if paying with your bank account it takes a few business days to clear.
Read moreWe require a signature for our deliveries so we prefer commercial addresses where there is someone present all day to receive your order.
Read moreWe’re so confident that you’ll love our extensive range of bikes, that we’ll let you return the bike for free in the first 14 days if you don’t! That's right, we’ll offer you a full refund for the bike, and also pick it up from you free of charge! Just make sure you keep the original box and packaging so you can send it back, and make sure you follow the conditions below.
Read moreOutside of the 14 day return offer, bicycles will only be accepted back within 30 days of purchase and only if they are new and unused.
Read moreAs long as the item has not been worn or used we're happy to receive it back for a refund or exchange.
Read moreIncorrect Item: It is very rare for the wrong item to be shipped out to you but sometimes can happen due to human error.
Read moreIf you are going on a cycling holiday or perhaps returning a bike to us as a part of our 14 day bike return – repacking your bike is an important but easy thing to do to ensure that your bike arrives at its destination in perfect condition.
Read moreSmall part – Once a small part has been returned to Bikes Online, we normally process the exchange or refund within the day Once we put through the refund to our accountant, it can take up to 10 business days for you to see the money.
Read moreA lot of what defines the consumer guarantee of your specific purchase from Bikes Online depends upon the product’s intended use.
Read morePlease contact Bikes Online After Sales Service via our online portal for all consumer guarantee and product support requests.
Read morePlease contact Bikes Online After Sales Service via our online Portal for all consumer guarantee and product support requests.
Read moreAs bike riders we can all agree - accidents happen - and as much as we would love to avoid it, sometimes they are inevitable.
Read moreThe frequency you should get your bike serviced will vary depending on the frequency you ride it.
Read moreCongratulations on your new bike! For us, there’s nothing more exciting than building your bike.
Read moreDropper posts are a game changer for mountain biking, allowing you to have your optimal pedalling position for climbing and with a simple press of the lever, you can push the saddle down to slay the descents.
Read moreThis article will guide you through how to install the basket on your Polygon Sierra Oosten.
Read moreThis article will guide you through how to install the mudguards on your Polygon Sierra Oosten.
Read moreExciting times ahead! This article will guide you through what comes with your new bike and how to unpack it.
Read moreIn case you need to re-pack your bike for travelling or shipping, follow this step-by-step guide to ensure it will reach its destination in great shape, by reducing the chances of damage in transit.
Read moreThe frequency you should get your bike serviced will vary depending on the frequency you ride it.
Read moreYour suspension components need to be serviced on a regular basis to keep working properly and also for consumer guarantee reasons.
Read moreCleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.
Read moreUnfortunately we can’t be out riding bikes at all times, we still need to sleep or eat at some point of the day.
Read moreTransporting your bike is usually a sign of good times ahead! For that we are more than happy to provide resources on how to transport your bike safely, so there are no hiccups during the journey and you can make the most out of your riding time.
Read moreWhen browsing for your next bike you may sometimes consider the possibility of upgrading some parts in order to make the bike more suitable for your riding style.
Read moreAfter assembling your new bike, the first thing to do is the initial bike fit, in other words, customizing the bike measurements according to your body dimensions in order to achieve the most effective riding position.
Read moreOne of the most simple things you can do to your bike to improve the quality of your ride is checking and adjusting your tire pressure periodically.
Read moreThere are three main types of pedals, Flat Pedals, Mountain Bike Clipless and Road Clipless.
Read moreRide your bike enough and you’ll understand the importance of performing a periodical safety check.
Read moreBeside being a lot of fun, bikes are also a way of transport that require regular maintenance just like a motorbike or a car.
Read moreHaving a flat while out riding is never a good feeling, but if you master the tube replacement practice you’ll be able to get back on the road, or trail, in no time.
Read moreA lot has been discussed around tubeless tires and how they can be beneficial for a number of reasons.
Read moreCleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.
Read morePlease refer to the links below for more information on your Rockshox components: Rockshox Suspension Setup and Tuning Guide Rockshox/Sram Service Resources Rockshox/Sram User Manuals Rockshox Service Intervals .
Read morePlease refer to the links below for more information on your Fox components: Fox Factory Tune Fox Tuning Guides Fox User Manuals Fox Service Intervals .
Read morePlease refer to the links below for more information on your SR Suntour components: SR Suntour Owners Manuals SR Suntour SAG Tool SR Suntour General Suspension Fork Manual SR Suntour Rear Shock Owner's Manual .
Read morePlease click here for more information on your Shimano components: Shimano Manuals & Technical Documents .
Read moreIn this article you'll find all technical information, including service instructions for your bike components.
Read moreWhat size are the wheels? Across the entire Alpine Trail range you can expect a standard 29 inch wheel platform for all models.
Read moreWhat size are the wheels? Across the entire Rift Zone 29 range you can expect a standard 29 inch wheel platform for all models.
Read moreWhat size are the wheels? The Rift Zone Jr comes in 2 different wheel sizes, 24 inch and 26 inch.
Read moreWhat riding style is this geometry intended for? Perfect for entry level road cyclists looking to take on their first Gran Fondo, conquer their first triathlon or get involved with their local riding group on casual endurance rides.
Read moreWhat riding style is this geometry intended for? This is a modern road bike with an accommodating endurance geometry for a more upright riding position.
Read moreWhat riding style is this geometry intended for? An upright commanding riding position to tackle rough gravel roads or city streets with a priority on stability and control How many gears does this bike come equipped with? A wide ranging drivetrain with variations across the range from 2x9spd to the latest 1x11spd Gravel Specific system from Shimano Are the wheels tubeless ready? The wheelset is not tubeless ready, to set up tubeless you'll need a different wheelset or rims.
Read moreWhat riding style is this geometry intended for? Long days on the saddle discovering new gravel trails just for the sake of exploring.
Read moreWhat riding style is this geometry intended for? All day touring off road or back country scenic roads How many gears does this bike come equipped with? 3x9spd wide ranging touring centric gear set Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.
Read moreWhat riding style is this geometry intended for? An upright MTB based riding position for tackling both smooth and rough roads How many gears does this bike come equipped with? The Gaselt range offers bikes with 1x11spd drivetrains and also 2x8spd drivetrains at the entry level Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.
Read moreWhat riding style is this geometry intended for? The Lombard has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? 2x9spd drivetrain Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because are built with durability in mind for riding off into the sunset where sealant top ups are not possible.
Read moreWhat riding style is this geometry intended for? The Nicasio has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? There are several models that range in gear sets of 2x8spd to 2x10spd Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because they are built with durability in mind where you might be hitting potholes or for riding off into the sunset where sealant top ups are not possible.
Read moreWhat size are the wheels? The Fairfax Series features a 700c wheel size (29" diameter).
Read moreWhat is the main difference between the N8E and the THOK TK-01R? The main difference between the N8E and the THOK TK-01R is the frame.
Read moreWhat is the main difference between the T7E and the N8E? The main difference between the T7E and the N8E is the drivetrain.
Read moreWhat is the main difference between the T6E and the T7E? The main difference between the T6E and the T7E is the suspension.
Read moreWhat size are the wheels? The Alpine Trail E series comes in a "mullet" configuration (27.
Read moreWhat is the best use for the THOK TK-01R? The THOK TK-01R is a great choice for riders who are looking for a high-performance E-MTB.
Read moreWhat age group is this bike intended for? This bike is intended for riders from 7-12yo.
Read moreWhat age group is this bike intended for? This bike is intended for riders from 7-12yo.
Read moreWhat age group is this bike intended for? This bike is intended for riders from 7-12yo.
Read moreWhat age group is this bike intended for? This bike is intended for riders from 7-12yo.
Read moreWhat age group is this bike intended for? This bike is intended for riders from 7-12yo.
Read moreOur Customer Service team can be reached via email, phone or live chat. These is details here: Contact us
Our office is located at
2711 W Loker Ave
Carlsbad, CA 92010
You can contact us via email here
You can also call us on
(650) 272 - 3778
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