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Estimated Transit Times

COVID19 - UPDATES - STILL SHIPPING - STILL RIDING!

We are doing everything possible to keep delivering during these difficult times. With our business adapting to the current challenges, our normal practice of delivery has been impacted. We are doing our best to get items from our warehouse to you but have no control over the load FedEx drivers are experiencing due to an increase in deliveries, as more people shop online, hygiene and social distancing requirements they now need to meet. 


Shipping of Bikes

Shipping is FREE to the lower 48 (this excludes AK and HI). Once shipped, you will be emailed with a FedEx tracking number. Estimated delivery time is 2-6 business days depending on which state the item is being delivered to.


Pre-orders

When you pre-order a bike, the button on the website will say "Pre-Order Now" and a note will be displayed under that button. Example: IMPORTANT: this is a pre-order item and it will be shipped from our California warehouse on August 13th. Limited stock arriving.
This means we are selling bikes before they arrive in our warehouse in California. The order status will change to Backorder Approved


Shipping of Parts, Accessories and Apparel

Shipping is FREE on orders over $50.00 excluding tax.  Shipping is to the lower 48 only, we do not ship to AK or HI.


*Same Day Shipping

Your order needs to meet these requirements for same-day shipping:

  • Product is in stock
  • Order placed by 2pm PST

*Due to the high volume of orders, your orders may take up to 2 days to process and ship out. If an order is placed on the weekend or public holiday, we will do our best to ship it out the working day. When tracking your shipment, please allow up to 12 hours for tracking to begin/update.


Tracking your Order

Once your order is shipped, you will receive a series of emails with updates:

  • When your order has been scanned with FedEx
  • The day of delivery
  • Once the order has been successfully delivered.

You can also visit this page and enter your order # on "Track your Order"

Order Status

  • Picked - Your order has been approved and will sync with our warehouse so it can be prepared for shipping
  • On Hold - Credit card declined/review OR if paying with your bank account it takes a few business days to clear
  • Dispatched - Shipped by our warehouse
  • Backorder Approved - A pre-order was made and we approve it for backorder. It is coming from our factory to our warehouse in California and will ship on the estimated shipping date that was noted when you placed your pre-order.

 

Tracking Experience Estimated Transit Times per State

Transit times from Bikes Online to

Approximate Working Days

Alabama

4

Arizona

2

Arkansas

4

California

1

Colorado

3

Connecticut

5

Delaware

4

Florida

4

Georgia

4

Idaho

3

Illinois

4

Indiana

4

Iowa

4

Kansas

4

Kentucky

4

Louisiana

4

Maine

5

Maryland

4

Massachusetts

4

Michigan

4

Minnesota

4

Mississippi

4

Missouri

4

Montana

3

Nebraska

4

Nevada

2

New Hampshire

5

New Jersey

4

New Mexico

3

New York

5

North Carolina

4

North Dakota

4

Ohio

4

Oklahoma

3

Oregon

3

Pennsylvania

4

Rhode Island

5

South Carolina

4

South Dakota

4

Tennessee

4

Texas

3

Utah

2

Vermont

5

Virginia

5

Washington

3

Washington D.C.
4

West Virginia

5

Wisconsin

4

Wyoming

3


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